tom tom help

[stelling67]

i have a tom tom 1 i never used it much in my car so thought i would get a waterproof case and fix it to my bike, but now its developed a fault it starts up loads the card then freezes, you cant even turn it off its just stuck solid on the screen that shows a hand, i have pressed the reset button and this turns it off, but put it back on and it sticks again, i have even took it apart and unplugged the battery but it still does it, any help would be great as im completely lost now, cheers in advance

[Andy]

Put My Tom Tom s/w on your PC connect & update s/w or replace with same version if already up to date.

tomtom.com/en_gb/mytomtom/getstarted/

Backup your device when it's working OK

[kamas]

Had same problem with my GO910 but after reset worked ok (for some time )

[stelling67]

even when i connect it to pc it saying its not im sorry but my tech skills are nil with things like this

[stelling67]

i have now left it in the freeze mode for about an hour and still nothing

[steve46]

Easiest repair of a shatnav is bin it an get a A-Z

[struv]

try taking the card out and reinstalling it mine does this if you accidently touch the card it then pops out a couple of mill the cards in a slot on the bottom

[stelling67]

looking like an a-z is going to be on my way

[Andy]

Nov 25, 2011 16:42:06 GMT stelling67 said:

even when i connect it to pc it saying its not im sorry but my tech skills are nil with things like this

Just put the SD card in PC, does that work with My Tom Tom app??

[knightc]

A-Z? move to the future, get the app of your phone. all in one, Sorted!!!

[Cafe Racer]

Send it back to Tom Tom !
They have very good customer service, i sent one back this year, it was out of warranty and they returned it repaired free of charge.

[stelling67]

after many hours last night, i have decided to bin the effin thing, i am going to get another one but im thinking avoid tom tom and switch to garmin, again dont have pennies for a bike one so im going for a good car one at around 120 notes and getting a waterproof case for the bike, at least the other half isnt stuck for a xmas pressie now, ;D

[Andy]

Nov 26, 2011 11:59:01 GMT stelling67 said:

after many hours last night, i have decided to bin the effin thing, i am going to get another one but im thinking avoid tom tom and switch to garmin, again dont have pennies for a bike one so im going for a good car one at around 120 notes and getting a waterproof case for the bike, at least the other half isnt stuck for a xmas pressie now, ;D

I'll have it for free :-) Last car one I got just needed a new internal battery.

[Wheelnut]

Nov 26, 2011 11:59:01 GMT stelling67 said:

after many hours last night, i have decided to bin the effin thing, i am going to get another one but im thinking avoid tom tom and switch to garmin, again dont have pennies for a bike one so im going for a good car one at around 120 notes and getting a waterproof case for the bike, at least the other half isnt stuck for a xmas pressie now, ;D

Better off saving ya pennies until you can get a zumo 550 or 660 - there'll be some good deals after xmas. Using a car unit on a bike is a pita. Plus a car one won't work with mapsource.

[stelling67]

hey andy its yours if you want it, like i said it powers up and reads the card then sticks, it was working last week anyway it has a carry case as well so will take it to pitstop next time im down although this tuesday i am at a footy match so will be a week tuesday

[stelling67]

didnt even ask how will i find you andy,and do you want the mounts and charger, as im sure garmin will be different, ;D

[David]

Nov 28, 2011 9:31:01 GMT stelling67 said:

didn't even ask how will i find you Andy

With a Garmin Sat. Nav.

[stelling67]

sharp this morning david

[stelling67]

well i took it along and no andy maybe it should have just gone on the fire, ;D