beamer
Kneedown Superstar
Posts: 404
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M&S
Aug 23, 2010 13:41:25 GMT
Post by beamer on Aug 23, 2010 13:41:25 GMT
My mate took his Rocket III for a new front tyre to M&S in Newcastle, he left it with them and went for a wander round, when he picked it up he noticed on his ride home his front brake was very different to when he left it so he rang them to ask if they had done anything to it, they replied "yes, you're front brake pads were worn right down so we replaced them for you", but i didnt get charged for it he told them, "no, we didnt charge you" was the reply! Not very often that happens i doubt.
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Post by nightingales01 on Aug 23, 2010 13:42:56 GMT
Wow
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M&S
Aug 23, 2010 13:53:51 GMT
Post by martyndewse on Aug 23, 2010 13:53:51 GMT
ahha what a freebie!
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M&S
Aug 23, 2010 13:56:39 GMT
Post by alanz955 on Aug 23, 2010 13:56:39 GMT
thats a rare thing these days, makes a nice change
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M&S
Aug 23, 2010 14:06:16 GMT
Post by martyndewse on Aug 23, 2010 14:06:16 GMT
thats a rare thing these days, makes a nice change you mean this sort of kind gesture use to occur before?
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M&S
Aug 23, 2010 14:10:18 GMT
Post by alanz955 on Aug 23, 2010 14:10:18 GMT
thats a rare thing these days, makes a nice change you mean this sort of kind gesture use to occur before? iv took bikes in for mots etc and had work done for free! But it was mainly due to being a good customer ;D
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dunk
Wheelie King
woooo me lad
Posts: 309
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M&S
Aug 24, 2010 17:40:30 GMT
Post by dunk on Aug 24, 2010 17:40:30 GMT
nice one
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tyreslider
Superbike Rider
If its not broke leave it alone.
Posts: 2,335
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M&S
Aug 24, 2010 20:28:45 GMT
Post by tyreslider on Aug 24, 2010 20:28:45 GMT
The bill will be in the post lol.
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jacko
Pit Crew
tha zombies are coming
Posts: 141
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M&S
Aug 24, 2010 21:04:39 GMT
Post by jacko on Aug 24, 2010 21:04:39 GMT
thats good to hear normally get quite a bad press but when i had my triumphs the lads on the phone were always really helpful
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M&S
Sept 13, 2010 18:48:23 GMT
Post by blackshadow on Sept 13, 2010 18:48:23 GMT
nice good old fashioned service , thats the way to get customers n keep them , word soon gets round
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M&S
Sept 13, 2010 19:02:44 GMT
Post by gipsykev on Sept 13, 2010 19:02:44 GMT
nice one m&s
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